Q. Your FOB Prices are much lower than those of other exporters from whom I used to import. Is there any fault in your pricing?
A. No, all prices are correct. We do not stock vehicles and ship them directly from car auction yard and my yard upon receiving an order. That way we save on storage, extra transportation, administration and other fees and come with lower prices.

Q. What kind of vehicles do you deal with?
A. We offer all kind of passenger cars, commercial vehicles, and trucks, buses.

Q. Do you export LHD (Left Handle Drive) vehicles?
A. All Japanese makes are RHD in Japan. We can offer you some European and American LHD vehicles. 

Q. I sent you a deposit. What happens next?
A. We will search for the right vehicle through 70 auction halls all over Japan. We select the best ones and put a bid for them. As soon as the bid is successful, we will inform you by email and send you pictures of your vehicle.

Q. When my vehicle will be shipped to me?
A. It takes about one week to complete a paperwork (obtaining certificate of export, custom clearance etc). Then the vehicle will be shipped by the first available vessel to your port.

Q. How can I get my car in my port?
A. We will send an original B/L to your street address. You will get your car in exchange with that B/L in your port or rail way station. 

Q. What is the FOB price?
A. FOB is the price of the vehicle at the shipping port of Japan.

Q. What is included in FOB?
A. Included is auction price, inland transportation from auction yard to shipping yard, auction commissions, Japanese custom clearance, other legal fees and our commission.

Q. Are there any hidden fees?
A. No, all fees are included in FOB.

Q. What is the freight to my port?
A. See our freight list. If your port is not listed, contact us.

Q. Do you deal with foreign currency?
A. Basically we accept only Yens. If your bank can not pay in Yens, then you can pay in USD, EURO or other broadly used currency. Your currency will be converted to JPY by current exchange rate.

Q. What is the price in my currency?
A. Use the CONVERTION TOOL(http://www.xe.com/ucc/) to convert prices from JPY to other currency.